Case Study - Optimising Global Supply Chains for Scalable Growth

Orion, a multinational retail chain, partnered with K29 Consulting to optimise supply chain operations and implement an advanced digital transformation strategy — resulting in 28% lower operating costs and 40% faster fulfillment times.

Client
Orion Retail Group
Year
Service
Operations Optimisation, Business Strategy, Digital Transformation

Overview

Orion Retail Group, a multinational retail leader operating across seven countries, faced rising operational costs, supply chain inefficiencies, and long fulfillment times that impacted customer experience.

K29 Consulting partnered with Orion to redesign their operating model and implement a data-driven transformation strategy. We conducted a full operational audit, deployed a digital supply chain dashboard for real-time visibility, and introduced lean process frameworks to reduce delays and improve efficiency.

To ensure sustainable success, we developed a comprehensive execution roadmap, aligned global leadership teams, and trained internal stakeholders to adopt and scale the new processes. These initiatives resulted in significant cost savings and a scalable foundation for long-term growth.

What we did

  • Comprehensive Audit
    • Assessed workflows across seven countries to identify inefficiencies
  • Real-Time Visibility
    • Built a digital dashboard to track inventory and supply chain performance
  • Process Optimisation
    • Introduced lean frameworks to streamline operations and reduce delays
  • Strategic Roadmap
    • Designed an actionable transformation plan for global leadership alignment

K29 Consulting helped us unlock efficiencies we didn’t know existed. Their expertise allowed us to transform our operations while maintaining agility.

COO, Orion Retail Group
Reduction in Operating Costs
-28%
Faster Order Fulfillment
+40%
Cross-Market Visibility
7 Countries

More case studies

Driving 3X revenue growth through smarter strategies

Apex, a scaling SaaS platform, needed a strategic roadmap to break through revenue plateaus. We developed a multi-phase growth strategy, aligning operations and product scaling, leading to 3X revenue growth in 12 months.

Read more

Redefining healthcare performance for patient-first care

NovaCare struggled with disjointed processes impacting patient experience. K29 designed and implemented a performance transformation framework, improving operational efficiency by 30% and boosting patient satisfaction scores.

Read more

Tell us about your project

Our office

England
3rd Floor, 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE